Your privacy and trust are extremely important to us and we are committed to protecting the privacy of individuals who visit this website (the “Site”) and inquire about our services. This Privacy Statement explains how Fountainhead Pte Ltd., and any affiliated company (we refer to these as “Fountainhead”, “we”, “us”, or “our”) collect, use, and share your personal data information in connection with this Site, any mobile application, product, software, or service that links to this Privacy Statement (we call these our “Services”).
Fountainhead is committed to complying with the Singapore Personal Data Protection Act (Act 26 of 2012) (“PDPA”) and other applicable data protection laws, including the European Union (“EU”) General Data Protection Regulation (“GDPR”), where applicable. Please read this Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.
Who is responsible for the personal information collected on this site?
Fountainhead Pte Ltd. (“Fountainhead”), a company registered under the Singapore law (Registration Number xxxxx) and located at 181-A Telok Ayer Street, Singapore, 048581, hosts and operates the Site located at https://thefountainhead.sg
Information collection and use
Majority of the time, you can visit the Site on the World Wide Web without telling us who you are or revealing any personal information. In accordance with the widely accepted industry practice our Web servers sometimes collect IP addresses of visitors only. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. and is used by Fountainhead to measure the use of our Site. Similarly, it helps us to improve the content of our Site. You cannot be identified from this information only and it is only for the sole purpose to assist us in providing an effective service on this Site. Authorized companies that handle the tracking and measurement for Fountainhead also have access to this information.
However, when you do provide and consent to our use of your personal information (including via our future Live Chat application), we will only collect and use that personal information (e.g. name, address, telephone number and email) in order to:
- respond to the inquiries submitted by you
- process orders or applications submitted by you
- customize information for you
- create and improve our products or services
- allow you to access specific account information, i.e. investor Portal
From time to time we would like to use the personal information provided by you to inform you about our products and services as well.
If at any time you wish us to stop using your personal information for any or all of the aforementioned purposes, please let us know by sending an e-mail to firstname.lastname@example.org. We will cease the use of your information for such purposes as soon as it is reasonably possible to do so.
Your rights attached to your personal data
Under applicable data protection laws, notably the PDPA Regulation, you have the following rights regarding your personal data:
- you can object to the processing of your data
- you have the right to know which personal data we store and process and can request this information
- you can request rectification of incorrect data
- you can request deletion of such data from our records
To exercise these rights, please contact email@example.com.
For any further data protection related questions or complaints, please contact us at:
The Fountainhead, 181-A Telok Ayer Street, Singapore, 048581
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login details, language, font size and other display preferences), as well as saving information about your computer (such as IP address, geographic area and browser type).
What types of cookies does Fountainhead use?
We use two types of cookies: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user. When you access the Fountainhead websites, a persistent cookie stays in your browser and will be read when you return to the site. Session cookies only last for as long as the session (usually the current visit to a web site or a browser session) Rafay to confirm what type of cookies are we using?
What cookies does Fountainhead use?
- Authentication: These cookies that store authentication information.
- Preference features and services: These cookies that can tell us which language you prefer and they can help you fill out forms (if any) on the SES websites more easily.
All data related information shall not be held for longer than necessary with regard to the purpose of the data processing, observing the legal periods of limitation.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available.
Use of your personal information submitted to other sites
We cannot be responsible for the privacy policies and practices of other sites even if:
- you accessed the third-party site using links from our site; or
- you linked to our site from a third-party site.
Changes and updates